University, College & Research Group (UC&R) Wales invite you to an event:

Reaching out to ALL our users: using interactive technologies to support student engagement

On: 4th May 2011

At: Cardiff University, Trevithick Seminar Rooms

Location & Map – Cardiff University:

Trevithick Building ground floor plan:

Cost: £30 for UC&R members, £50 for non-members.


10.00-10.30:      Registration, tea & coffee

10.30-11:00:      Fill the communication vacuum – engage your users online / Dave Puplett, London School of Economics

11:00-11.30:      Social Networking, Remote Assistance and Self-help / Dylan Meredith & Andy Greenway, Aberystwyth University

11.30-11.45:      Questions

11.45–12.00:     UC&R Wales AGM

12:00-13:00:      Lunch. Optional tours of Trevithick Library

[UC&R Wales Committee meeting, part 1]

13:00-13.30:      Using Question Point to engage with the public / Nia Dafydd, National Library of Wales

13:30-14:00:      “Ask a Librarian live” – chatting with our users! / Sonja Haerkoenen, Cardiff University

14:00-14:30:      Tea/Coffee

14:30-15:00:      Questions & Plenary with all 5 speakers

15:00                Close

15:30-16:00       [UC&R Wales Committee meeting, part 2]

Lunch: Buffet lunch included. Please let us know about any dietary requirements when you book.

If you would like to attend this event, please contact Elizabeth Kensler by 27th April 2011

Email: or telephone 01970 621848

* Please note that places are limited and you are advised to book early *