Customer Service Excellence Award for Swansea

Library & Information Services at Swansea University has received the Customer Service Excellence Award:  
http://www.swan.ac.uk/lis/AboutLis/customerServiceExcellence/

This is the updated version of the Charter Mark, which LIS has held since 2006.

LIS is the first department in the University to receive the Customer Service Excellence Award. Also, at present, they are one of a small number of library, ICT and careers services in UK universities to have achieved this award.