- Gair am WHELF
- LMS WHELF a Rennir
- Cynlluniau mynediad a benthyca
- Is-grwpiau WHELF
- Aelodau WHELF
- Cysylltwch â ni
The WHELF Representatives met on 18th-19th May, 2017 at Gregynog Hall. This was the first meeting with our new WHELF Chair, Emma Adamson (Director of Learning Services, USW). We welcomed Mairwen Owen (Head of Academic Services) from Bangor University Library to her first WHELF Reps meeting.
Also present were: Kristine Chapman (Amgueddfa Cymru); Ann Davies (OU); Alison Harding (UWTSD); Julie Hart (Aberystwyth), Mark Hughes (Cardiff Metropolitan), Paul Jeorrett (Wrexham Glyndwr), Janet Peters (Cardiff); Owain Roberts (NLW); Rachael Whitfield (WDO); Tegid Rhys Williams (NRW); Steve Williams (Swansea)
The WHEEL sub-group has done some excellent work in liaising with publishers / suppliers to investigate deals for WHELF in these areas. We discussed the possibility of a WHEEL bundle of resources. The WHEEL Chair, Mark Hughes, will look at the top 5 offers that WHEEL currently have on the table which more than half the WHELF institutions have expressed an interest in, aggregate the costs and then pro rata those for each WHELF institution to ascertain if this is an affordable solution for WHELF.
A task and finish group is to be set up to scope the future of a WHELF Office. This will consider what WHELF needs for the future in terms of supporting the development of WHELF, including management of the shared LMS, WHEEL negotiation and administration requirements such as central invoicing and general administration of the WHELF organization.
Report from NLW digital preservation day and repositories discussion
Steve Williams reported back from the ARCW/WHELF Digital Preservation day organized by NLW on 28th March 2017. WHELF has agreed that its focus will be on digital collections and special collections perhaps mirroring some of the Archivematica/Arkivium work done by ARCW. It has been agreed that a feasibility study would be the best approach for WHELF and we are currently exploring funding opportunities for this.
National Library @Cardiff collaboration agreement – Owain Roberts and Janet Peters reported on that this collaborative project is now in operation providing secure electronic access to the resources of the NLW. A designated room in the Social Sciences Library at Cardiff University has been established. Resources can only be accessed on screen, no downloading or printing. The resource is available to the general public.
WHELF Shared LMS: Gareth Owen’s paper suggested a number of recommendations which the WHELF Shared LMS Steering Group were asked to approve:
Cardiff University Library visit to North Carolina
Janet Peters gave a presentation on her visit to the libraries at the University of Birmingham and Duke and North Carolina State Universities to investigate automated storage systems.
The WHELF Chair, Emma Adamson and the WHELF Development Officer are touring the WHELF institiutions as part of an exercise to get a broad overview from each institution on its focus and service priorities and as it currently stands post LMS implementation and seek input on planning for the future for WHELF.
At the end of Thursday’s meeting WHELF Reps took a walk in the surrounding grounds of Gregynog in memory of Judith Agus (former librarian RWCMD) and made a donation to Cancer Research.
Thank you to Beth Hall, Research Support Librarian & Academic Support Librarian at Bangor University for summarising the findings of the 3 regional events held 8th, 9th, and 10th May and organized by the WHELF Research Group. Thank you also to Susan Glen, Research Librarian and Subject Librarian at Swansea University, and Nick Roberts, Research Librarian at University of South Wales and Beth again for their reports from each event which are included in the blog post below. These events were supported by funding from the WHELF Staff Development Fund and Bangor’s event was supported by the CILIP Information Literacy Group.
In May 2017, we organised three parallel events in Cardiff, Swansea and Bangor in order to reach out to library staff interested in the area of supporting researchers.
Our aims for these events were:
There was some flexibility in the way the three separate events were organised, with different speakers at each event bringing different emphasis to the discussions.
We have received positive feedback from attendees. We conducted a post-event survey and got 30 responses across the three sites; 66% of respondents agreed they would rate the event good or very good (data below). With attendee’s comments such as:
“It is reassuring for me that I am operating along the right lines. Thank you for organising this”
“It was interesting to hear the researchers’ side of the story, great idea to get them in”
|Overall, how would you rate this event?|
However, attendees also commented that they wanted more time for discussion and more time to catch-up with library staff who are in “new roles” supporting researchers. They would like to know more about what their roles involve, and share lessons-learned amongst colleagues – what has worked well and what has not.
Three separate blog posts have been written about the events, which give further valuable insight into what we have learnt from these events, as follows:
Report from Susan Glen on Swansea University’s event here
Report from Nick Roberts on Cardiff University’s event here
Report from Beth Hall on Bangor University’s event here
Here follows a summary of the main learning points from the invited speaker presentations, a list of current library services that the invited researchers mentioned as being valuable to them, and a list of actions that were coming out of the group discussions.
Learning points from invited speakers presentations:
Support that is valued:
Some ideas coming out of the discussions:
We should map our training, information guides and webpages to the Researcher Development Framework (RDF)
This event was held at Aberystwyth University on 21st June 2017 and was organized by library trainee, George Smith. The event was well attended from across Wales and very well received. A blog post outlining the talks from the day can be read here.
Thank you to the University of Wales Trinity Saint David and Swansea University for organizing another successful and informative Gregynog Colloquium this year. The speakers’ presentations are now available on the Colloquium website:
Thank you also to Kathryn Parry, CILIP Development Manager who has written a blog post about her experience of attending the event and that can be accessed here.
In 2018 the Colloquium will be organized by Bangor and Wrexham Glyndwr.
Thank you to Beth Hall, Research Support Librarian, Bangor University for this report:
12.06.17 I attended the CONUL annual conference, May 30th and 31st, Athlone, Ireland. CONUL is a consortium of Ireland’s main research libraries. http://www.conul.ie/
Recordings of the keynote lectures are available here:
The slides are available here:
I spoke at the conference on the topic of the WHELF research group and the events we have held over the last couple of years. The slides are available on the link above but they are just photos so I have attached a copy of the talk at the end of this report. I was in a session with talks from Dr John Cox who talked about a new staffing model to support research at the National University of Ireland Galway; his research paper on this is available at http://www.tandfonline.com/doi/abs/10.1080/13614533.2017.1316748. In the session with my talk, we also had a presentation from Julia Barrett from University College Dublin about the establishment and development of UCD Library’s research services unit. The three talks complimented each other and demonstrate a shift in Library’s staffing and organisation towards supporting researchers more directly. We were asked questions as a panel of three, and answered topics such as “how do we keep librarians up to date with such a fast moving environment?”, “how do we engage with the research community?”, “how can we change the practice of more senior researchers who may not be aware of recent changes but won’t want to attend any briefings?”, “how important is the relationship with other parts of the University?”. We also had a brief discussion about one of points raised during the Cardiff WHELF research group event about how far into the research a librarian should get – crossing the line from being a librarian into being a researcher. Danny Kingsley referred back to this discussion during her keynote lecture – when she asked “is it out place to be telling the research community how they should be doing things?” And answered herself “yes, researchers haven’t got the metaview, libraries are the neutral space where we can have those discussions”.
It seems we are all facing similar challenges. I had very good feedback after my talk, with many commenting on how successful the shared LMS implementation has been viewed from across the water, and that they would be looking out for more benefits realisation from that project as it goes into the next stage.
I will now go on to describe some of the keynotes and talks that I enjoyed attending at the conference. In fact, there were many more talks over the two days that I enjoyed attending, but I have just chosen a few here that are directly relevant for the work of the WHELF research group.
Lorcan Dempsey talked about the shift in research practices and therefore a need to change the way we think about library collections. Many libraries are managing down print collections, looking to share print in consortia, and using demand-driven acquisition. However, there are disciplinary differences and it is important to maintain specialist/special collections for your institution. Lorcan then described two trends, my interpretation of how he described these follows:
Della Keating (National Library of Ireland) talked about archiving born digital materials and a pilot project they are current running to archive web content. This talk reminded me of the LLGC’s Web Archive Wales project https://www.llgc.org.uk/en/collections/activities/conservation/web-archive-wales/ and I wondered if it is important to review which of our University webpages are being archived, if any research project websites are being archived could this help towards research data preservation?
Helen Young, from Loughborough University, talked about a UX project they have run in collaboration with Taylor and Francis. They followed a small number of postgraduate research students, which they surveyed once a month. They found that every student would search in a different way, and each would search in a different way every month. They found a number of barriers that exist between the student and the resources they were trying to access. Students did attend workshops and found these useful, but also learnt skills from peers and supervisors, and brought with them skills learnt at another University. This reminds us that training or briefings for PhD supervisors are also important. Students valued having someone available to them at their point of need for a face-to-face consultation.
I believe that Danny Kingsley’s keynote “Emerging from the chrysalis – transforming libraries for the future” gave us all a clear mandate to change quicker in libraries and provide support for researchers where they need it; otherwise, publishers will occupy the whole space. Danny pointed out that often libraries do not occupy the top table with University leaders, so it is important to use champions and academics who can pass on information to make change happen. Researchers are looking for help, they want access to full text articles, they want their academic freedom protected, and they want guidance. We should be talking to the research community about how things are changing and the way they should work in this environment. During the discussion at the end of Danny’s talk an ECR in the audience spoke and stated that the way that senior researchers went through the academic system does not work for ECRs, still no jobs, many ECRs are displeased and open to change. ECRs are interested in hybrid academic careers, and publishing in non-traditional means. Danny reminded us of a number of useful blogs/sites/publications to look at including the following, she tweeted many on her account https://twitter.com/dannykay68?lang=en-gb :
Jack Hyland & Lisa Callaghan from Dublin City University gave a presentation titled ‘Ask the Audience: Identifying what library services are important to the research community at DCU’. DCU has recently restructured academic support into functional roles. They found that academic staff still valued having a dedicated contact for collection development, one-to-one consultations and for teaching support.
Frank Brady & Ciaran Quinn from Maynooth University talked about communication with the research community. After consultation with academic staff and postgraduate students, they found that email is still the preferred communication tool. They found that PGR students are confident in their own bubble, often self-taught and often do not feel they need any further support. In the discussion following their talk, it was suggested that perhaps a UX project could have a PhD student or research staff member do a literature search, and have the librarian independently perform the same search and compare the results?
Simon Bains from the University of Manchester talked about a project they undertook to investigate student publishing at the University of Manchester. They have not launched a student journal, but instead have launched other initiatives from their project:
A number of important points came up during the panel discussion on Open Access at the end of the conference, featuring Professor Robert Galavan from the School of Business at Maynooth University, Danny Kingsley, Lorcan Dempsey, John Fitzgerald Director of Information Services at University College Cork, and Professor John Costello Professor of Physics at Dublin City University. Here are some of them as follows
Beth Hall CONUL conference presentation May 2017 – presentation script
WHELF: What is it?
WHELF research group
Why the collaboration works
Projects / work packages
May 2016 events
Themes for the event:
May 2016 events: feedback and outcomes
May 2017 events
Themes for the events:
May 2017 events: feedback and outcomes
My personal gains
Examples of day-to-day solutions provided by collaboration
WHELF research group – Successes
Coming together is a beginning; keeping together is progress; working together is success.
I recently attended the CILIP Cymru/Wales conference held in Llandudno 11th-12th May 2017. Thank you to MALD (Welsh Government, Museum, Archives & Libraries Division) for providing me with a sponsored place for the Thursday, this is my report from some of the sessions of that day.
Linda Tomos (Chief Executive and Librarian, National Library of Wales) opened the conference with a networking master class. It was interesting to hear Linda’s breadth of experience in the library world and how valuable networking can be to help develop productive relationships and strengthen professional confidence. Linda recognised that as a profession we are sometimes not “loud enough” and networking is a way strengthen and advocate for the profession. Undoubtedly, the profession has a number of strong networks including, CILIP, SCL (Society of Chief Librarians) and of course WHELF. Collaborative groups such as these create opportunities and strength through their networks. Linda suggested that perhaps it is time to reinvigorate the lottery funded People’s Network to develop a museum archives and library network for the 21st century.
A question from the floor quizzed Linda on what she would suggest is the best way to engage with politicians in order to advocate for our profession. She suggested that networking again was key in this situation; be strategic, develop knowledge of their portfolio, what are the problems and issues for them and then present the library as the cost effective solution to a problem. Politicians listen to solutions.
With an implementation date of 25th May 2018 for the General Data Protection Regulation (GDPR) to come into force in the European Union, it was timely to hear from David Teague (Information Commissioner’s Office, Wales) on “GDPR: a design for life”. The current Data Protection Act came into force in 1998 and since then the world has seen a period of rapid development. There is a huge issue of trying to control data in a world of constantly changing and developing technology. Our organizations can prepare themselves for the reforms by following the 12 steps on the ICO website. And then there is the issue that when the UK adopts the Act we will still be part of the EU but this will not be the situation once Brexit is implemented. Interesting times….
I attended the breakout session, ” Marketing to thrive and survive” with Giles Lloyd Brown and Sian Nielson from Swansea University. Although a library Marketing Group was already in existence it needed reinvigorating in order to ensure coordination of activities across teams and sites. Changes in the delivery of enquiry services within the Library had also raised concerns around whether the subject librarians were still engaging and reaching out to students. The year has seen a number of successful campaigns, from the use of pop up banners to promote the Library during Freshers Week, to Survive and Thrive, reaching out to students to help with their assignments and promote LibGuides; through to Pryderi the Parrot to raise awareness of plagiarism. Lessons learnt from their marketing activities included the importance of gathering statistics to start collecting evidence of engagement and for future benchmarking. The group’s marketing success has been evidenced this year by winning the HE category of the Welsh Libraries Marketing Awards 2017.
I found Neil Frude’s presentation on “Bibliotherapy: strategy, schemes, struggles and successes” particularly interesting. Although I had heard of the “Books on Prescription” scheme I was not fully aware of its origins and the weight of evidence there is for the positive impact it can have on helping with mental health issues. The first “Books on Prescription” scheme originated in Wales and was devised by Professor Frude. The scheme provides high quality self help books as a type of therapy suitable for those identified as being at step 2 of the NICE (National Institute for Health and Care Excellence) guidelines for the identification of mental health disorders. Mental health services are increasingly under pressure, Professor Frude stated that 1 in 6 in the UK has a diagnosable mental health condition, and with limited numbers of therapists and psychologists available (1 therapist to 1000 people needing help!) these needs cannot be met. There is strong scientific evidence that therapy books are just as effective for treatment for this group of sufferers as group or individual therapies and is an excellent and often preferred alternative to prescription drugs. The “Books on Prescription” scheme model has been adopted in the UK and rolled out in many other countries across the world. Unfortunately the scheme in Wales has become virtually defunct but there was strong support in the room that the scheme should be restarted and SCL Wales (Society of Chief Librarians) are leading the approach on this. In my opinion the “Books on Prescription” scheme aligns itself very closely with the objectives of the Wellbeing of Future Generations Act (Wales) and must surely be reinstated in Wales.
The conference evening dinner saw the announcement of the Welsh Librarian of the Year Award. The winner was Wendy Foster, Knowledge Services Manager at Glangwili Hospital Library and a lifetime acheivement award presented to Hywel James, Principal Librarian, Gwynedd Service. It was great to read and see the many nominations across the profession, recognising the depth and breadth of the profession.
Thank you to Kathryn Parry (Development Manager, CILIP Cymru Wales) and all of the CILIP Cymru Wales Committee for providing an excellent programme and stimulating conference.
Rachael Whitfield, WHELF Development Officer
The Gregynog Colloquium has been organized this year by UWTSD and Swansea University and will take place between 12th-16th June 2017.
This year’s Library programme is a varied mix of topics linked to the theme of ‘Advocacy, Engagement and the Student Experience’ and welcomes Michael Jubb of the Academic Book of the Future project; Andrew Harrison, Director of Spaces that Work and Professor of Practice at UWTSD; and Tania Olson and Sandra Reed from the University of the Arts London to give the keynote address.
The IT programme is also varied and includes presentations on information security, analytics, staff development, Powershell and Office 365, service management and many others.
Wednesday is a crossover day with presentations from 11:30 onwards which will be of interest to both Library and IT colleagues.
The draft programme and the booking form are on the website http://www.gregynog-lis.org/
Digwyddiad Grŵp Ymchwil WHELF
Ymunwch â ni i glywed gan ymchwilwyr rydym wedi gwahodd i siarad am eu proses ymchwil nhw, yr adegau straenus, a’r gefnogaeth ddefnyddiol a gânt gan y gwasanaeth llyfrgell. Mae gennym hefyd siaradwr gwadd, Dr Penny Dowdney, fydd yn rhannu ei harbenigedd mewn cefnogi datblygiad ymchwilwyr ym Mhrifysgol Bangor a thrwy Vitae, sefydliad yn y Deyrnas Unedig sy’n cefnogi datblygiad personol a phroffesiynol myfyrwyr a staff ymchwil mewn sefydliadau addysg uwch a sefydliadau ymchwil. Bydd hwn yn ddigwyddiad rhwydweithio i’r holl lyfrgellwyr sy’n gweithio ym maes cefnogi ymchwil, neu â diddordeb ynddo, lle byddwn yn trafod y gefnogaeth a rown ar hyn o bryd i ymchwilwyr ac ystyried sut gallwn godi ymwybyddiaeth a marchnata ein gwasanaethau i ymchwilwyr.
8th May 1pm-4pm Prifysgol Caerdydd, archebwch eich lle yma: https://www.eventbrite.co.uk/e/librarians-supporting-the-research-lifecycle-tickets-33493811893
9th May 10am-2pm, Prifysgol Abertawe, archebwch eich lle yma: https://www.eventbrite.com/e/librarians-supporting-the-research-lifecycle-tickets-33497817875
10th May 1pm-4pm Prifysgol Bangor, cysylltwch â Chris Roberts firstname.lastname@example.org i archebu lle
The WHELF Representatives met via videoconference on Tuesday 7th February 2017. These are some of the topics that were discussed at this meeting.
Digital preservation/digital repositories: The National Library of Wales are organizing an event at the end of March to provide a forum to facilitate open discussions on the digital preservation requirements of WHELF and ARCW (Archives and Record Council Wales). There will be breakout sessions held in the afternoon which will provide a forum to discuss and define further requirements for a digital repository.
Academic Book Week: Sue Hodges had delivered a presentation on the “Treasures of Wales” at the British Library during Academic Book Week (23rd-28th Jan). The presentation was followed by a discussion on how we can open up our Collections.
WHELF Shared LMS: Work is being progressed by a number of Project Boards to capitalise on the opportunities that the shared LMS has opened up for WHELF. The Cataloguing Project Board are exploring the opportunities offered by Jisc’s National Bibliographic Knowledgebase project. WHELF will have a representative on the NBK Steering group to develop this.
Cambridge Econometrics will produce a draft report by the end of February as part of the Jisc funded project to identify the benefits of the WHELF Shared LMS. The draft report is supplemented by three WHELF institutions case studies from the University of Wales Trinity Saint David, the National Library of Wales and Cardiff University. The final report will be disseminated later in the year.
Reading lists: There is an opportunity to run a joint tendering exercise for WHELF to procure reading list management software. Although WHELF institutions are at different stages in their current contracts there was agreement that a joint tender could be explored further. Cardiff and Swansea University will meet to discuss this procurement exercise further and make recommendations for WHELF.
Changes to the WHELF Executive: It was Sue Hodges last meeting as WHELF Chair as she retires from Bangor University at the end of February. She was presented with flowers and thanked for Chairing WHELF over the last 18 months and for all her hard work, commitment as a member during the last 5 and a half years. Steve Williams, University Librarian Head of Libraries, Archives, Culture and Arts, Swansea University (email@example.com) was formally ratified as new Vice Chair of WHELF and Emma Adamson, Director of Learning Services, University of South Wales (firstname.lastname@example.org) will take over as Chair from 1st March.